American Immigration Network
Beware of the American Immigration Network (in my opinion). I purchased their K-3/K-4 Visa-Complete Do It Yourself Kit- Download Verion on 7/13/08. It is noted on their website that their kits are updated weekly. This was crucial, because I wanted to perform a quality check of my already completed visa forms using this visa kit. I determined that the kit I received was outdated after comparing it with information at the USCIS website. Wrong packet submission address, wrong fees, outdated forms, etc. They have not responded to my numerous attempts seeking a refund via voicemails (can’t reach a real person), emails, and faxes. I am now disputing the charge with my credit card company.
NeatReceipts software has no currency converter for expense reports
NeatReceipts, a software package with a hardware scanner, which is sold in airport kiosks and over the Internet, has no currency converter despite years to perfect the software, and several upgrades of the software. NeatReceipts does not inform customers prior to purchase that there is no currency converter and that the product is useless for international travelers. Beware, all who travel internationally!
Also, if you inquire about when a currency converter will be added to the program NeatReceipts will inform you they are “working on it.” That is an insulting brush off and is arrogant. They should gracefully accept the return of their product from any users who are dissatisfied with the inability of the NeatReceipts product to handle expense reports for international travelers.
Finally, international airports should refuse this merchant from selling its products in their facilities unless and until NeatReceipts prominently informs prospective purchasers that the program will not be useful for international travel expense reports.
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