Don’t use Design to Print in Saint George UT for your own artwork
9 January 2009We took a piece of art work in the shape of a car to Design to Print in Saint George, UT to have it mounted on foam core. In the process of mounting the artwork the worker broke off a 4″ x 6″ section of the picture. We did not notice this mistake when we picked the project up. When got home we noticed the problem. We went back to Design to Print to discuss the problem and see what they could do about it. The thing that upset us the most was that the worker didn’t notify the manager that he had damaged the art work (he was apparently hoping that we wouldn’t notice the problem), nor did he save the piece that was broken off so that we could attempt to repair it. The manager refunded the money that we paid to have the art work mounted. The manager refused to compensate us for the damaged art work that originally cost us $149.00. This art work is no longer available so we are stuck with having to display the damaged art work.
The two reasons that I say not to use them for working on your own art work are that they damaged something and didn’t admit it at the time; and they refused to compensate us for the damaged (and un-replaceable) art work.
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